1. Introduction
Welcome to MyIVF ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IVF clinic recommendation service. MyIVF helps patients find and compare IVF clinics based on statistical analysis of success rates.
2. Information We Collect
We collect limited information to provide our service:
Information you provide: ZIP codes for location-based searches, email address (if you create an account), age preferences for personalized results, and any feedback you submit.
Automatically collected: Browser type and version, IP address for general location, search preferences (radius, filters, sort options), and basic usage analytics to improve our service.
We do NOT collect: Medical records, treatment history, personal health information, fertility test results, or any clinical data.
3. How We Use Your Information
We use the information we collect solely to provide and improve our clinic recommendation service:
• Find IVF clinics near your location using ZIP code geocoding
• Calculate distances to nearby clinics
• Personalize search results based on your age group
• Remember your search preferences for convenience
• Improve our ranking algorithms and user experience
• Respond to your questions or feedback
We never use your information for marketing without consent or share it with clinics without your explicit permission.
4. Data Sources
Our clinic rankings are based on publicly available data from:
• SART (Society for Assisted Reproductive Technology): Official success rate data reported by member clinics
• Google Maps API: Location services and geocoding
• Google Places API: Public clinic reviews and ratings
We do not access or store any of your personal medical records or treatment information from these or any other sources.
5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. We share data only in these limited circumstances:
• Service Providers: Supabase (database hosting), Google (location services), and analytics providers who are bound by confidentiality agreements
• Legal Requirements: When required by law, subpoena, or court order
• Protection of Rights: To protect our rights, property, or safety, or that of others
We never share your searches or preferences with IVF clinics unless you explicitly choose to contact them.
6. Data Retention and Deletion
We retain your information only as long as necessary to provide our service. You can request deletion of your data at any time:
• Email us at team@myivf.app with your deletion request
• We will delete your account and associated data within 30 days
• Some information may be retained in backups for up to 90 days
• Anonymized aggregate data used for analytics may be retained
Search queries without an account are not permanently stored and are automatically cleared from our systems.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
• Access: Request a copy of the information we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Opt out of certain uses of your information
To exercise any of these rights, contact us at team@myivf.app.
8. Security
We implement industry-standard security measures to protect your information:
• Encrypted connections (HTTPS) for all data transmission
• Secure database storage with access controls
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Children's Privacy
MyIVF is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will promptly delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
Your continued use of MyIVF after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: team@myivf.app
We aim to respond to all privacy-related inquiries within 30 days.
For any questions regarding this Privacy Policy, please contact us at team@myivf.app